hipping & Payment Policy
Effective Date: 2/14/25
At ThaJuiceshop.com, we are committed to providing reliable shipping and secure payment options. Please review our policy below for details on our shipping processes, payment methods, and related information.
1. Shipping Options & Supported Zones
We currently offer shipping within the United States and select international locations. Shipping options include:
- Standard Shipping (3-7 business days within the U.S.)
- Expedited Shipping (2-4 business days within the U.S.)
- International Shipping (varies by destination, typically 7-21 business days)
Shipping availability and rates may vary depending on your location.
2. Shipping Costs
- Shipping fees are calculated at checkout based on the selected method, destination, and order weight.
- Free shipping may be available for orders over a certain amount (check our promotions for details).
- International shipments may be subject to customs duties and taxes, which are the customer’s responsibility.
3. Order Processing & Delivery Times
- Orders are processed within 1-3 business days after payment confirmation.
- Once shipped, you will receive a tracking number via email.
- Delivery times vary based on the selected shipping method and destination.
- We are not responsible for carrier delays, weather-related issues, or other unforeseen circumstances that may impact delivery.
4. Returns, Exchanges, & Lost Packages
- Returns & Exchanges: We accept returns and exchanges within 14 days of delivery for unused, unworn, and unopened items. Customers are responsible for return shipping costs.
- Damaged or Defective Items: If you receive a damaged or defective product, contact us within 7 days of delivery for a replacement or refund.
- Lost Packages: If your package is lost in transit, please reach out to the carrier first. If unresolved, contact us at info@thajuiceshop.com.
5. Payment Options
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Apple Pay & Google Pay
- Afterpay (Buy now, pay later options available for eligible orders)
All payments are securely processed, and we do not store credit card details.
6. Payment Requirements & Instructions
- Orders must be paid in full before processing and shipping.
- Ensure your billing information matches your payment method to prevent delays.
- For any payment issues, please contact info@thajuiceshop.com.
7. Contact Information
For any questions regarding shipping or payments, contact us at:
📧 Email: info@thajuiceshop.com
By placing an order on ThaJuiceshop.com, you acknowledge and agree to our Shipping & Payment Policy.
